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Repair and Service
Warranty
All products sold on this webstore has a two year European warranty starting from the billing date.
All refurbished items come with a 6 month warranty.
After Sale
If you face any issue with an item you must send your product, without accessories, to your local repair center, accompanied by a letter explaining the problem and a copy of the original invoice.
Service Repair Contact
AUSTRIA
Rüdiger Maerz GmbH
Süderstraße 75a (Eingang Haus 77)
20097 Hamburg
Phone: 00 49 (0)40 7314077
Contact: infohamburg@fotomaerz.de
BELGIUM
PM2S FRANCE
17/19 Avenue René Duguay Trouin
78960 Voisins-Le-Bretonneux
France
Phone: 00 33 1 30 68 67 66
Contact: pm2s@pm2s.fr
NIKKEN TECHNO France
4 Cour du Chêne Vert
Entreé par le 48 rue de Charenton
75012 Paris
France
Phone: 00 33 1 40 21 37 39
Contact: nikkenparis@nikkenfrance.com
FRANCE
PM2S Franc
17/19 Avenue René Duguay Trouin
78960 Voisins-Le-Bretonneux."
Phone: 01 30 68 67 66
Contact: pm2s@pm2s.fr
NIKKEN TECHNO France
4 Cour du Chêne Vert
Entreé par le 48 rue de Charenton
75012 Paris
Phone: 01 40 21 37 39
Contact: nikkenparis@nikkenfrance.com
GERMANY
Rüdiger Maerz GmbH
Süderstraße 75a (Eingang Haus 77)
20097 Hamburg
Phone: 040 7314077
Contact: infohamburg@fotomaerz.de
IRELAND
Dear Customers, with the new UK lockdown measures and the safety of our employees as paramount concern, decision has been taken to temporarily close the UK service centre for two weeks. Decisions will be taken before the end of this period if the closure will continue or if operations can resume. Our call centre remains available for product technical questions and can be reached at, +44 (0) 207 949 0059.
John Pye Ltd (Service & Repairs)
39-40 Marchington Industrial Estate
Stubby Lane
Uttoxeter
ST14 8LP
Phone: 00 44 1283 829053
Contact: jptechadmin@johnpye.co.uk
LUXEMBOURG
PM2S FRANCE
17/19 Avenue René Duguay Trouin
78960 Voisins-Le-Bretonneux
France
Phone: 00 33 1 30 68 67 66
Contact: pm2s@pm2s.fr
NIKKEN TECHNO France
4 Cour du Chêne Vert
Entreé par le 48 rue de Charenton
75012 Paris
France
Phone: 00 33 1 40 21 37 39
Contact: nikkenparis@nikkenfrance.com
NETHERLAND
PM2S FRANCE
17/19 Avenue René Duguay Trouin
78960 Voisins-Le-Bretonneux
France
Phone: 00 33 1 30 68 67 66
Contact: pm2s@pm2s.fr
NIKKEN TECHNO France
4 Cour du Chêne Vert
Entreé par le 48 rue de Charenton
75012 Paris
France
Phone: 00 33 1 40 21 37 39
Contact: nikkenparis@nikkenfrance.com
Rüdiger Maerz GmbH
Süderstraße 75a (Eingang Haus 77)
20097 Hamburg
Phone: 00 49 (0)40 7314077
Contact: infohamburg@fotomaerz.de
SWITZERLAND
K A JAEGER AG
Oberebenestr. 67a
5620 BREMGARTEN
Phone: 056-641 21 44
Contact: jaegerag@bluewin.ch
UNITED KINGDOM
Dear Customers, with the new UK lockdown measures and the safety of our employees as paramount concern, decision has been taken to temporarily close the UK service centre for two weeks. Decisions will be taken before the end of this period if the closure will continue or if operations can resume. Our call centre remains available for product technical questions and can be reached at, +44 (0) 207 949 0059.
John Pye Ltd (Service & Repairs)
39-40 Marchington Industrial Estate
Stubby Lane
Uttoxeter
ST14 8LP
Phone: 01283 829053
Contact: jptechadmin@johnpye.co.uk